PhyFocus provides these basic services . . .
Billing Activities
- Process charges entered at practice site
- Daily primary and secondary claims processing
- Prepare and submit bills/claims to third-party payers
- Process hardcopy claims as required by insurance plans
- Coding education
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Insurance and Patient Collections
- Daily processing of patient statements
- Toll-free number available for patient inquiries and billing questions
- Prepare inquiries from third-party payers
- Multiple account reviews based on age and financial class
- Recommendations for placement and monitoring outside agencies
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Payment Activities
- Process and post mail receipts
- Deposit management of all cash received into client's bank account
- Monitor/review client's in-office cash deposits and postings
- Coordinate with client's staff to promptly refund over-payments
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Monthly Reporting
- Client-specific reports, including aging analysis, financial summary, procedure productivity and Accounts Receivable analysis
- Quarterly meeting and review with PhyFocus management
- Specialized reports on request
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Other
- Assign a Practice Support Representative to each client
- Coordinate credentialing for new physicians and physician changes
- Create and maintain various databases
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